Shipping and Tax Information

We are pleased to offer free shipping to most locations on qualifying orders. See below for details.

Free shipping does not include tracking.

We try to keep our most popular mouthpieces in stock. However, due to the high demand for Wedge mouthpieces that is not always possible. Mouthpieces that are not in stock are usually machined and polished within a week. Plastic mouthpieces therefore usually ship within one two weeks of the order date if they are not in stick.

Metal mouthpieces are usually machined, polished, and sent out for plating within a week of when they are ordered. The turn around time for plating is usually about three weeks, but is not something we can control or reliably predict. Therefore most mouthpieces that are not in stock will ship within about 4 weeks of the order date, depending on how busy we are and how quickly Anderson plating is able to plate and return our order.

wedge mouthpiece shipment

Shipping Details

Package Value:

Free shipping is available to most locations. Please note that free shipping does not include tracking.

Due to the risk of package loss, we strongly recommend that orders valued over $500 should be shipped via Express Post so that they can be tracked.

Shipping Location:

Insurance may be required on shipments to countries with especially high rates of lost or misdirected mail.

Due to the high rate of misdirected and lost shipments, shipping to Italy and  Russia is only available as Express Post with tracking.

Taxes

Sales within Canada are subject to local taxes. You will be charged GST or the appropriate provincial HST at checkout.

Outside North America:

We do NOT charge any taxes on international shipments.

If you are ordering from Europe you may be charged VAT by your customs agency. Please check with your local customs office to determine what taxes apply. We cannot provide information about local duties and taxes.

Some countries outside Europe have similar duties and taxes. Paying all import taxes is the responsibility of the purchaser. Import taxes are NOT included in your purchase price. We will not reduce the declared value of any order for tax purposes.