Shipping and Tax Information

We offer free shipping to most locations on orders over $75. Shipments of high value, especially to countries with higher than average loss rates should be shipped with an express option the includes tracking.

wedge mouthpiece shipment


Most mouthpieces are made to order and will be shipped within one to two weeks of when the order is placed.

Note: Due to the high rate of misdirected and lost shipments Free Shipping by Airmail is not available to Russia .

Shipping to Italy is by FedEx only, as items shipped by mail are often either lost or returned as “unclaimed”.


Sales within Canada are subject to local taxes. You will be charged GST or the appropriate provincial HST at checkout.

We do NOT charge any taxes on international shipments.

If you are ordering from Europe you may be charged VAT by your customs agency. Please check with your local customs office to determine what taxes apply. We cannot provide information about local duties and taxes.

Some countries outside Europe have similar duties and taxes. Paying all import taxes is the responsibility of the purchaser. Import taxes are NOT included in your purchase price. We will not reduce the declared value of any order for tax purposes.