Size Trial Program
Not sure what size to order? Use our Size Trial Program.
Because of the difficulty in choosing something as personal as a trumpet mouthpiece by mail order we have a size trial program. This allows the player to pay for one mouthpiece with a credit card and receive two or three mouthpieces to play for two weeks.
Summary of Size Trial Program
1. The purchaser pays for one or more mouthpieces by credit card.
2. One or two additional tops and backbores can be ordered for a two week trial for each mouthpiece purchased at no additional immediate charge.
3. Charges for the additional mouthpieces will be pre-authorized on the credit card.
4. The trial period starts from when you receive the mouthpieces, not from when we send them. Therefore you must let us know when they arrive.
5. If during the two weeks we decide that you have the wrong size we can trade tops and/or backbores and continue the size trial. You get two weeks to play each new mouthpiece sent. We can continue this, within reason, until we find the right size.
6. Additional charges for shipping are applied to the credit card at the time of sending out mouthpieces for exchange.
7. Shipping charges are not refunded.
8. Backbores that are switched on a size trial may be replaced with ones that have been returned from previous size trials, and therefore might have slight insertion marks.
9. The purchaser agrees to authorize charges on their credit card for all merchandise and shipping costs if products are not returned at the end of the two week trial period.
10. Mouthpieces MUST be returned by regular postal service, not by courier. Taxes, and brokerage fees generated by returning mouthpieces by courier will be charged to the customer's credit card and are non refundable.
11. Mouthpieces are subject to the usual exchange and return policies.
12. If all mouthpieces are returned for a refund there will be 5% restocking fee based on the total amount charged to the card.
Contact Dr. Dave to take advantage of the Size Trial Program.