Money Back Guarantee
Wedge mouthpieces come with a two week trial period and a money back guarantee. Shipping time is not included in the two weeks.
If you buy a Wedge mouthpiece and it does not suit you it can be returned within two weeks of when you received it, provided it is in new condition. We will refund the original purchase price, minus a 5% restocking fee.
Shipping costs are not refunded.
If during the two week trial we decide you have the wrong size we can trade tops and/or backbores. You get two weeks to play each new mouthpiece sent. We can continue this, within reason, until we find the right size.
Backbores that are exchanged for a different size may be replaced with ones that have been returned from previous exchanges, and therefore might have slight insertion marks.
If PayPal is used, the original mouthpiece must be returned and received in new condition before the new mouthpiece is shipped.
The purchaser agrees to authorize charges on their credit card for all merchandise and shipping costs if products are not returned at the end of the trial period.
Mouthpieces are to be returned by regular postal service, not by courier. Taxes, and brokerage fees generated by returning mouthpieces by courier will be charged to the customer's credit card.
